Town and Country Veterinary Group, Kingswells Avenue, Aberdeen, Reviews and Appointments (2024)

HJC Dormouse

30 Jun 2018

REPORT

We had heart breaking decision to be made about when to put to sleep our beloved 16 year old faithful dog 2weeks ago. Margaret at Milburn was so kind explaining that we would be allocated double appoi... Read More

We had heart breaking decision to be made about when to put to sleep our beloved 16 year old faithful dog 2weeks ago. Margaret at Milburn was so kind explaining that we would be allocated double appointment and what would happen. The time taken and kindness so appreciated. Events overtook and on the Saturday we had to make final Journey. Milburn closed but offered Kingswells or home visit. We went to Kingswells the staff could not have been kinder or more supportive. We were offered room to ourselves while we waited but preferred to stay with Meg able to watch from window. The whole procedure was explained both my husband and my self allowed to sign form. If I as a human could have been treated with such kindness and respect when it is my time I would die "happy". The Vet I am so sorry have forgot her name was respectful and so gentle, we were given as long as we needed. No pressure to pay before leaving although we did as would have hated a bill coming in. Meg was good friend and had a good death. Staff and facilities excellent. I have had various vets but Town and County is where I will stay all services excellent but when you need them most at this difficult time we all reach as pet owners they are miles ahead of the rest. Thank you... If read G review know both your animals and you will be cared for to high standard. Read Less

Steff Davidson

28 Jun 2018

REPORT

Booked an appointment here for my co*ckatiel to get a health check. Drove the hours drive to the vet to then find out that he wasn’t an avian vet and only told us things we were already aware of. Told ... Read More

Booked an appointment here for my co*ckatiel to get a health check. Drove the hours drive to the vet to then find out that he wasn’t an avian vet and only told us things we were already aware of. Told us to google for more information - not impressed. Waste of a journey with unneeded stress and aggravation to my bird. Wouldn’t recommend for exotics. Read Less

Susan Robertson

12 Jun 2018

REPORT

Always polite professional friendly Vets and staff. Really care about all animals and Parents.

Scott Christie

14 May 2018

REPORT

Great manor. Experience always good.

Ruth Grahame

8 Jan 2017

REPORT

Thank you Sarah for your care of Olive prior to her big journey to SA. Just a message to let you know she arrived safely and the pet agency were fantastic! She's happy, healthy and I'm so relieved to ... Read More

Thank you Sarah for your care of Olive prior to her big journey to SA. Just a message to let you know she arrived safely and the pet agency were fantastic! She's happy, healthy and I'm so relieved to have her with us! thank you again for caring so much about Olive! X Read Less

Renee Joss

30 Dec 2016

REPORT

A huge thank you to Neil and the wonderful staff at Banchory, who took Geo in today at short notice and set my mind at rest. Antibiotics working fast and little or no wheezing, you do a wonderful job.... Read More

A huge thank you to Neil and the wonderful staff at Banchory, who took Geo in today at short notice and set my mind at rest. Antibiotics working fast and little or no wheezing, you do a wonderful job. Thank you from Geo the Magpie Mascot Read Less

Michelle Johnston

9 Nov 2016

REPORT

The vets and reception team are fantastic! My boxer Cheeno has had no luck this year and has had a tumour bigger than a football removed along with his spleen... a huge operation for an old boy! He wa... Read More

The vets and reception team are fantastic! My boxer Cheeno has had no luck this year and has had a tumour bigger than a football removed along with his spleen... a huge operation for an old boy! He was well cared for and is always happy to go to the vets... he also had a bad urine infection after his opp and it was treated immediately... then he got the all clear and now has a very bad ear infection causing him to loose his balance. He was given an appointment straight away and he always gets a good check over and the time is taken to ensure the vets have covered everything. Amazing people who all have a great care for animals and I will be grateful to them for all they have done for my boy!Read Less

Nikola Simon

10 Oct 2016

REPORT

Would like to say thank you to all vets and other staff at Millburn vet for excellent care provided to our little bunny girl Honey during and after her risky operation. Very warm wellcoming, perfect e... Read More

Would like to say thank you to all vets and other staff at Millburn vet for excellent care provided to our little bunny girl Honey during and after her risky operation. Very warm wellcoming, perfect explaination. Glad that we found this vets for our little furry friends Read Less

Sandra Paice

22 Aug 2016

REPORT

Grateful thanks to everyone at Milburn Street for their care and emergency treatment of Charlie's broken elbow during our holiday in Scotland. We are hopeful of a good recovery X

Sarah C Lewington

2 Aug 2016

REPORT

I just want to say thank you to Katrine and team for there amazing care of mojo while he had his cruciate operation. He is now back to normal. Still losing weight!!

Starfire Rose

27 Apr 2016

REPORT

Always been an amazing service here, never been bad. Love the environment here and the staff are so friendly! Had 4 of my dogs here and all have been treated well and quickly!

Yvonne Milne

12 Feb 2016

REPORT

I disagree with the negative reviews..my dog benji has always received good care in this practice specially from vets nurses and vets.i wouldn't trust my precious benji with any other vet

Kirsty Moyes

5 Feb 2016

REPORT

Extremely poor levels of care demonstrated to both dog and owner.

Catherine Milne

11 Nov 2015

REPORT

Thank you so much for looking after Harvey and Milo so beautifully today! Wonderful staff!!! Very warm and caring :)

ewan campbell

4 Jul 2015

REPORT

I've now had 3 cats under the care of this practice. I have always found every member of staff to be helpful, knowledgable, compassionate and caring. I would not trust my animals to a practice I wasn'... Read More

I've now had 3 cats under the care of this practice. I have always found every member of staff to be helpful, knowledgable, compassionate and caring. I would not trust my animals to a practice I wasn't happy with. Read Less

Claire Murdoch

16 Mar 2015

REPORT

Don't Risk Your Pet's Life. Town & Country Veterinary Group Is All About The Money. Extortionate Prices.We took our pet to see two different vets within this practice one of which was out of hours. ... Read More

Don't Risk Your Pet's Life. Town & Country Veterinary Group Is All About The Money. Extortionate Prices.We took our pet to see two different vets within this practice one of which was out of hours. The vets were useless in diagnosing my dog. They had no idea about inherent conditions. The vet over prescribed my pet with unnecessary costly medicine which made him gravely ill. The vet also insists on owners buying extortionate costly dog food. I've since spoke with a highly regarded vet which has confirmed it was all unnecessary and actually made my pet's condition worse. All they care about is money. They have no compassion or care for pets. Don't take a chance on these uncaring and unprofessional vets like I did. Read Less

Fun Dayz

16 Mar 2015

REPORT

Don't Risk Your Pet's Life. Town & Country Veterinary Group Is All About The Money. Extortionate Prices.We took our pet to see two different vets within this practice one of which was out of hours. ... Read More

Don't Risk Your Pet's Life. Town & Country Veterinary Group Is All About The Money. Extortionate Prices.We took our pet to see two different vets within this practice one of which was out of hours. The vets were useless in diagnosing my dog. They had no idea about inherent conditions. The vet over prescribed my pet with unnecessary costly medicine which made him gravely ill. The vet also insists on owners buying extortionate costly dog food. I've since spoke with a highly regarded vet which has confirmed it was all unnecessary and actually made my pet's condition worse. All they care about is money. They have no compassion or care for pets. Don't take a chance on these uncaring and unprofessional vets like I did. Read Less

Kim Murphy

24 Feb 2015

REPORT

Huge thanks to Nicky for clipping Molly's nails today and for the petting afterwards .. very much appreciated

Evelyn Gordon

19 Sep 2014

REPORT

Sarah, thank you for the great care you give to Barney. You have really helped his skin problems.